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How to test information retrieval? |
Goal |
The goal of an information retrieval test is to check whether the environment
fulfills all the information
retrieval requirements. |
| Overview |
For an information retrieval test you need to:
- Setup the test
- Select the tasks you will test
- Select the subjects of experiment
- Create a setting that resembles the real environment
- Conduct the experiment
- Explain to the subject of experiment, what will be tested and
how you will use the test results
- Give the subject of experiment a short exercise in thinking out
loud
- Provide the task instruction
- Check whether everything is clear
- Start the recording
- When the reader has come to an endpoint, stop the recording and
- Request the reader to fill out a satisfaction questionnaire
- Analyze the results
- Examine the materials
- Notice what behavior occurred almost every time
- Write down your impressions
- Put your impressions into overviews
- Compare the measurements with the information retrieval requirements
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Tips |
- A lot of usability tests have drawn wrong conclusions because
they were not testing the reality. Therefore, make sure the environment,
the task and the subject of experiment reflect reality. Do not
assume.
- Prepare. Make sure you have good instructions and explanations.
Do a dry run if you can.
- The best way of getting results is looking and making notes
of everything that strikes you. You can make all kinds of other
recordings to: audio, video, log-files However, I find information
that comes simply from looking, most valuable.
- The only intervention you can make during the experiment is
to ask the subject of experiment what (s)he is thinking ("keep
on thinking out loud, please"). You should not make any other
remarks because they will influence the thinking of the subject.
- Keep an open look before focussing on the information retrieval
requirements
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