Physical
books and electronic information |
Today however, a lot of our information is in electronic form. Most
of this information can be accessed through a network (e.g. the internet).
This has two major advantages:
- Every document is just a mouse-click away, whether it is in
Rosmalen or in Australia.
- We can make many references to the same document.
The possibility to make several groupings is used by Amazon.com
to find the same book both by the author, the title and the subject.
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Experts understand the subject. Experts know what is relevant and what
is less relevant. Experts can choose information based on their understanding.
Experts can make a classification of the information because they know
what is most relevant and what is less relavant. An expert classification
will follow the relevant characteristics of the subject.
Novices know little about the subject. Novices do not know exactly what
information they need. Therefore it is hard for novices to search on the
relevant characteristics of the subject. Novices only know:
- their goals
- their conditions
Therefore we need two classifications:
- A classification that follows the relevant characteristics of the
subject. This subject-oriented classification is especially suitable
for experts.
- A classification that is organized around users, goals and conditions.
This reader-oriented classification is especially suitable for novices.
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